The SW Global model is a unique adaptation of the now well-known ASP model. Our on-the-ground knowledge and ability to tailor solutions to our market makes SW Global a leader in eGovernment, eEducation, and eHealthcare solutions across Africa and other emerging markets.
SW Global is successfully implementing a new paradigm that is based upon world-class, cutting-edge applications development and delivery. Its software as service business focuses on:
- Financial Intermediation
- Consumer Aggregation
- Application Service Provision
JOB DESCRIPTION:
JOB LOCATION: FRSC Information Processing Centers (Nationwide)
REPORTS TO: Account Manager
KEY RESPONSIBILITIES:
The Resident Representative’s responsibilities include, but are not limited to:
Training of FRSC IPC staff
Providing Level 1 Support dealing with enquiries from FRS IPC officers and external customers (applicants)
The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients
Managing the resources (such as systems, internet etc) in their IPC jurisdiction
Providing weekly report to the Account Manager.
Prevent and eliminate fraudulent activities during application for driver’s license as requested by the FRSC authorities
Application Closing Date
31st May , 2011
METHOD OF APPLICATION
Please and forward CV to: opiserchia@swglobal.com
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