Citi has had a presence in
Nigeria since 1984. Citi is the oldest existing international bank in Nigeria,
with service bank branches spread across the nation. Citi continues to focus on
competitively creating value and providing efficient service delivery to its
clients while maintaining a robust risk and control environment. Citi
consistently assists its clients by creating innovative solutions, which are
mostly first-of-their-kind landmark structures in the market, to resolve their
banking needs. Citibank Nigeria Limited IT
Business Analyst Job
Recruitment as follows;
Job Title: IT Business Analyst
Location: Lagos, Nigeria
Job Purpose
Location: Lagos, Nigeria
Job Purpose
- This
position is overlooking and driving TTS application portfolio in Nigeria.
- The
core responsibilities are to manage TTS application portfolio, understand
each application’s functionality, infrastructure, development process, its
purpose, costs and environment it serves and finally to manage related
vendors. Work very closely with Business partners and ensure the
enhancement request are in line with the bank strategy.
- The
IT Business Analyst works to improve process efficiencies and will use
his/her understanding of the business to make appropriate judgments and
applies problem-solving skills and technical expertise to assess risk and
mitigate potential issues
Job Background/Context
- Citi’s
Treasury and Trade Solutions (TTS) is a leading provider of cash
management, treasury, trade, clearing, depositary receipts. With a global
network spanning more than 100 countries, TTS has a global platform that
is unique in the industry for its reach, interoperability and flexibility.
We provide clients with timely, accurate information and dynamic,
web-based tools to effectively manage their portfolios, financial
positions, working capital and supply chains.
- Payments
and Receivables is part of Treasury and Trade Services business within TTS
that helps Citi customers manage their payments on a global basis by
providing payments services with in EMEA. TTS offers innovative, fully
automated end to end solutions that help our customers in make and receiving
payments in EMEA.
Key Responsibilities
- Oversight
and management of applications changes including: Full management and
accountability for maintenance projects (Technical Project Management),
Participation in other project as subject matter experts (SME).
- Project
management in accordance with Citibank SDLC standards and local rules for
such a development. Delivery of all required documentation
- Manages
external vendors providing SW development.
- Application
support based on problem tickets
- Keeping
current, complete and accurate application information in relevant
inventories like (but not limited to) CSI, CIRAS, COBTRAC.
- Improves
process efficiencies in support of unit objectives; recommends new work
procedures.
- Ensures
resource gaps are addressed as a priority to avoid business service
disruption. Supports quality and control function; performs risk
assessments, tests and evaluates process procedure changes to ensure
quality.
- Applies
basic understanding of how own area integrates within business analysis.
- Makes
evaluative judgments to solve problems based on analysis of factual
information; resolves problems by identifying and selecting solutions
through the application of acquired technical experience and guided by
precedents.
- Partner
with TTS Operations and Product teams to align the right combination of
project priority and implementation strategy to offer the best solution
with the quickest time to market.
Development Value:
- It
will provide a deep Business understanding across multiple TTS operational
processes
- Provides
a deep understanding of compliance, audit and control process and local
regulatory requirements
- Learn
about Business Process Management concepts and Business Risk and Controls
- This
role demands and allows collaboration with regional global teams
supporting global regional applications
Qualifications
- BS/BA
degree or equivalent combination of education/experience
Competencies
- Goal-oriented
and with desire for new challenges
- Relationships
with business and technical groups
- Good
project management skills essential
Knowledge/Experience
- Bachelor’s
degree or equivalent
- 3+
years Business Analyst experience
Skills:
- Management
skills with external vendors and skills to manage people
- Project
management skills
- Spoken/written
English
- Ability
to take responsibility, drive and work independently
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