Airtel Nigeria-Airtel Networks Limited, a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria
Job Title: Senior Manager: BSS Projects
Job Field
Engineering, Technical, ICT
Job Purpose
This job is responsible for maintaining and managing Enterprise Applications, in-house developed and applications sourced from various third party vendors including IBM. Responsible for maintaining uptime, enhancements as per Business requirements, integration and Support of Applications. Major applications include BSS systems like CRM, Billing, Service Delivery Platform, Business Intelligence, ERP, Sales Systems etc. Required to work in an outsourced environment with deliveries thru Strategic Partners.
Key Accountabilities
Technology Absorption
Uptime of Application and Services
Service Management
Alignment of systems to business strategy & Delivery of Services and resolution of issues.
Operationalization of the Project
NETIT alignment
Strategic Partner Satisfaction
Educational Qualifications and Functional, Technical Skills
Engineer, Graduate with IT, Telecom subjects + Certification in ITIL, PM etc.
8 to 10 years
Telecom experience of BSS, CCT, IN’s, SMSC’s, GPRS, CCN, 3G and Rating solutions
Should have worked in multi-vendor networks and have good knowledge of different standards.
Good understanding of Network, IP protocols
Understanding of IT systems and Applications like Billing, CRM, ERP, Sales Systems etc
Other Requirements
Achieving Results, & Delighting the Customers
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